Make a request
Call +27 (0) 10 448 9200 or use WhatsApp to ask for the appropriate secure channel. You can also write to the Head of the Company, M-KOPA SA (Pty) Ltd, PO Box 78441, Sandton City, 2146.
Explain whether you want access, a correction, deletion or to raise an objection. Identify the interaction and approximate date. Do not include bank passwords, PINs or OTPs.
Which organisation holds the record?
We do not hold loan accounts or application documents on this website. Ask the provider named in your agreement for those records. Budget downloads remain on your own device.
For formal access-to-records requests, see our access-to-information guide and the Information Regulator’s forms.
Updated 20 September 2026 · Information and reference estimates