Contact M-KOPA

Phone and WhatsApp

Customer care: +27 (0) 10 448 9200. WhatsApp: +27 (0) 84 990 1200. Use the links below to open your calling app or WhatsApp.

Include the page or issue you are asking about. Do not send passwords, bank PINs, OTPs or identity documents in an initial enquiry.

Write to us

M-KOPA South Africa Proprietary Limited, PO Box 78441, Sandton City, 2146, South Africa.

Registered address: 11 West Street, Sandown, Sandton, Johannesburg, 2196, Gauteng, South Africa.

Existing agreements

We cannot display balances or change a partner’s repayment schedule. Contact the provider named on your contract for account information, payment arrangements or disputes about that contract.